SCHEDULE AT-A-GLANCE
Monday March 14th
| 9:00-4:30 | Full-Day Tutorial Usability for the Web: The Latest Methods and Guidelines in Web Design Tom Brinck, Diamond Bullet Design, Inc. |
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| 8:00 AM | Registration opens, Continental Breakfast |
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| 9:00-9:15 | Welcome and Introductions Dave Mitropoulos-Rundus, Compuware Corporation |
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| 9:15-10:30 | Keynote: Experience Design Unplugged Peter Morville, President, Semantic Studios |
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| 10:45-NOON |
How Field Research Improves Web Usability Stephanie Rosenbaum and joom.com, Tec-Ed, Inc. |
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| NOON-1:00 |
Lunch |
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| 1:00-2:00 |
Driving Web Development through User Success Metrics Tom Brinck, President, Diamond Bullet Design, Inc. |
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| 2:00-3:00 |
Avoiding Navigational Pitfalls: Designing for the Five Fundamental Web Navigation Questions Jason Withrow, Internet Professional Department, Washtenaw Community College |
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| 3:15-4:15 |
Practicing Multi-Channel Information Architecture: Creating the Satisfying Retail Experience Jean-Paul Carmichael and Dana Hawes-Davis, Fry, Inc. |
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| 4:15-5:30 |
The State of Web Site Usability: A Panel Debate Tom Brinck, Diamond Bullet Design, Inc. Christopher Farnum, ProQuest Jean-Paul Carmichael, Fry, Inc. Dave Mitropoulos-Rundus, Compuware Corp. Stephanie Rosenbaum, Tec-Ed, Inc. Jason Withrow, Washtenaw Community College |
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| 5:30-6:30 |
Reception and Networking Continue the panel debate, meet the speakers, get a book signed. |
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| 6:30-8:00 PM | Today's Internet Solutions, Customer Wants & Needs, and "Appropriate" Internet Solutions for the Future Dave Mitropoulos-Rundus, Compuware |
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